WEXCHANGE

Transforming Digital Experiences

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Terms of Service

These terms govern your use of our services. Please read them carefully.

Last updated: December 17, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and WEXCHANGE LLC ("Company," "we," "our," or "us") regarding your use of our website wexchange.dev and related services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

Our Services

WEXCHANGE LLC provides digital development and marketing services, including but not limited to:

  • Web and mobile application development
  • UI/UX design services
  • Digital marketing and growth strategies
  • Technical consulting and advisory services
  • E-commerce platform development
  • API development and integration
  • Ongoing maintenance and support

Specific services will be detailed in separate service agreements, statements of work, or project proposals.

User Accounts and Registration

Account Creation

To access certain services, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access

Account Responsibility

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

Business Accounts

If you create an account on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

Payment Terms and Billing

Payment Processing

We use Stripe, Inc. as our payment processor. By making a payment, you agree to Stripe's Terms of Service and Privacy Policy. All payment information is processed securely by Stripe.

Pricing and Fees

  • Service fees will be specified in project proposals or service agreements
  • All prices are in USD unless otherwise specified
  • Prices may be subject to applicable taxes
  • We reserve the right to change our pricing with 30 days' notice

Payment Terms

  • Payment schedules will be outlined in individual project agreements
  • Invoices are typically due within 30 days of issuance
  • Late payments may incur additional fees
  • We may suspend services for overdue accounts

Recurring Payments and Subscriptions

For ongoing services with recurring billing:

  • You authorize us to charge your payment method automatically
  • Billing cycles will be clearly communicated
  • You may cancel recurring services with appropriate notice
  • Refunds for unused portions may be provided at our discretion

Refunds and Cancellations

  • Refund policies will be specified in individual service agreements
  • Work completed prior to cancellation is generally non-refundable
  • Refund requests must be submitted in writing
  • Processing refunds may take 5-10 business days

Disputes and Chargebacks

Before initiating a chargeback, please contact us to resolve any billing disputes. Chargebacks may result in account suspension and additional fees.

Intellectual Property Rights

Our Intellectual Property

The WEXCHANGE LLC website, services, and related materials are protected by intellectual property laws. We retain all rights to our proprietary methods, processes, and technologies.

Client Work Product

For custom development work:

  • You retain ownership of your business concepts and proprietary information
  • Upon full payment, you receive ownership of custom code developed specifically for you
  • We retain rights to general methodologies and reusable components
  • Third-party components remain subject to their respective licenses

License to Use Our Services

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.

Client Content

You retain ownership of content you provide to us. You grant us a license to use such content solely for providing our services to you.

Acceptable Use and Conduct

Prohibited Activities

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services to compete with us directly

Content Standards

Any content you provide must:

  • Be accurate and not misleading
  • Comply with applicable laws and regulations
  • Not violate third-party rights
  • Be appropriate for professional business use

Compliance

You are responsible for ensuring that your use of our services complies with all applicable laws, including but not limited to data protection, privacy, and industry-specific regulations.

Service Availability and Modifications

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

Service Modifications

We reserve the right to:

  • Modify or discontinue services with reasonable notice
  • Update our technology platforms and tools
  • Change service features and functionality
  • Implement new security measures

Third-Party Services

Our services may integrate with third-party platforms and tools. We are not responsible for the availability or performance of third-party services.

Confidentiality and Non-Disclosure

Mutual Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of our business relationship.

Client Confidentiality

We will protect your confidential information, including:

  • Business strategies and plans
  • Technical specifications and requirements
  • Financial information
  • Customer data and user information

Exceptions

Confidentiality obligations do not apply to information that:

  • Is publicly available
  • Was known prior to disclosure
  • Is independently developed
  • Must be disclosed by law
Warranties and Disclaimers

Service Warranties

We warrant that our services will be performed:

  • In a professional and workmanlike manner
  • In accordance with industry standards
  • As specified in applicable service agreements

Disclaimers

EXCEPT AS EXPRESSLY STATED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Third-Party Services

We disclaim all warranties related to third-party services, platforms, or tools that may be integrated with our services.

Results

While we strive for excellent results, we cannot guarantee specific outcomes, performance metrics, or business results from our services.

Limitation of Liability

Liability Limits

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM.

Excluded Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

Exceptions

These limitations do not apply to:

  • Gross negligence or willful misconduct
  • Violations of confidentiality obligations
  • Indemnification obligations
  • Claims that cannot be limited by law
Indemnification

Client Indemnification

You agree to indemnify and hold us harmless from claims arising from:

  • Your use of our services
  • Your violation of these Terms
  • Content you provide to us
  • Your violation of third-party rights

Our Indemnification

We will indemnify you against claims that our services infringe third-party intellectual property rights, subject to certain conditions and limitations.

Termination

Termination by Either Party

Either party may terminate these Terms:

  • With 30 days' written notice
  • Immediately for material breach
  • As specified in individual service agreements

Effect of Termination

Upon termination:

  • Your access to services will cease
  • Outstanding payments become due
  • Confidentiality obligations survive
  • We will provide reasonable transition assistance

Data Return

Upon termination, we will provide you with your data in a standard format, subject to payment of outstanding fees.

Governing Law and Disputes

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Dispute Resolution

For disputes arising from these Terms:

  • We encourage good faith negotiation first
  • Mediation may be pursued before litigation
  • Exclusive jurisdiction in California state and federal courts
  • Each party bears their own legal costs unless otherwise awarded

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or collective proceedings.

General Provisions

Entire Agreement

These Terms, together with any applicable service agreements, constitute the entire agreement between the parties.

Modifications

We may update these Terms from time to time. Material changes will be communicated with reasonable notice.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations with reasonable notice.

Force Majeure

Neither party will be liable for delays or failures due to circumstances beyond their reasonable control.

Contact Information

For questions about these Terms of Service, please contact us:

For general inquiries, you can reach us at hello@wexchange.dev.